Alicia C. Millington is a nonprofit professional and entrepreneur, with years of experience within university, nonprofit and government environments.
Currently, Alicia is the Program Manager for Capacity Building & Corporate Partnerships within the Division of Economic and Financial Opportunity of NYC Department of Small Business Services.
Before being promoted, Alicia was Education Program Coordinator for Corporate Partnerships & Education within the Business Development Division of NYC Department of Small Business Services. Prior to this, she managed day-to-day operations and created the social media presence for the WISE Women’s Business Center, an initiative funded by the U.S. Small Business Administration and one of several entrepreneurial projects within the South Side Innovation Center (SSIC), a business incubator under Syracuse University’s Whitman School of Management. There, Alicia was part of a dedicated team whose mission was to elevate an economically depressed area of Syracuse through entrepreneurship.
Alicia is a graduate of Binghamton University’s Harpur College of Arts and Sciences with a Bachelor of Arts in Africana Studies. While at SUNY Binghamton, Alicia studied Japanese and was an active member of the campus chapter of Incite! Women of Color Against Violence.
When not blogging, tweeting, or brainstorming about social change and entrepreneurship, Alicia enjoys the geekier things in life: animé, the science fiction/fantasy genre in most forms, new technology, Japanese culture and of course video games. Alicia is a green and organic living enthusiast. She hopes to one day have an expert handle of soccer and tennis!
Manages the NYC Construction Mentorship program, the Bond Readiness program and the new HPD Building Opportunity program, all part of the capacity building suite of services offered to M/WBE certified small businesses within the New York City area.
Collaborated with Executive Director to launch and deliver new programs geared towards entrepreneurs in the technology and media industries as well as minority-, women-, veteran-owned start-ups and operating businesses.
Partnered with the Mayor's Office of Media and Entertainment, NYU, the SUNY Levin Institute, Syracuse University, the Kauffman Foundation and Interise to provide impactful and award-winning programming to entrepreneurs i.e. Kauffman FastTrac and Interise Streetwise MBA.
Interviewed, vetted and connected entrepreneurs to professional advisors and educational resources.
Met with program managers to identify program challenges and develop strategies to improve performance. Evaluated program operating model and provided recommendations for program enhancements.
Collaborated with local resource partners to provide valuable business training classes to business owners and provided support to instructors and participants.
Advised business owners on eligibility requirements and procedures related to participation in entrepreneurial programs.
Maintained detailed databases and files to accurately track business clients and their business development progress (275+ counseling clients and 1000+ training clients).
Assisted in the administration of 3 annual business conferences of 1,000 women business owners. Key note speakers included Barbara Corcoran, Debbi Fields, and Lisa Price.
Created online forum and social media presence for center.
Liaised with students, parents, faculty and ALL major university departments which significantly lessened workload of each department during critical student admission cycles.
Trained and managed eight Student Information Assistants achieving significant improvements in their productivity.
Reviewed and verified sensitive parent/student information as reported on academic, financial and student accounts records.
Directed and/or responded to inquiries received by phone, in person, or via email, with prompt, efficient and courteous attention.
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